LAB SERVICES PLATFORM

One dependable path through every case.

Operational tools support the service catalogue published and managed by Diamond Smile Labs while preserving clinical and commercial controls.

Digital case intake

A guided prescription workflow supports STL, PLY, OBJ, DICOM, JPG, PNG, PDF, and ZIP files with validation and quarantine scanning.

Configurable stages cover intake, review, design, manufacturing, finishing, quality control, packaging, shipping, and delivery.

Threaded messages, attachments, mentions, approval requests, lab-only notes, and read state remain linked to the case.

Mobile-ready scanning records the user, timestamp, status, workstation, and location for every physical handoff.

View case charges and invoices in your clinic account. Online payments are not offered; follow the payment instructions issued by the lab.

Tenant isolation, access logs, version history, exports, retention controls, and incident procedures support risk management.